Refund policy
Refund Policy
Refund & Return Policy
We want you to love what you ordered. If something isn't right, here's how we can help.
Returns
We accept returns within 14 days of delivery for unworn, unwashed items with tags still attached. To start a return, email us at [your business email] with your order number and reason for return.
Non-Returnable Items
- Final sale items (marked at time of purchase)
- Swimwear and intimates (for hygiene reasons)
- Items returned outside the 14-day window or showing signs of wear
Refunds
Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos, and we'll make it right at no cost to you.
Exchanges
We currently don't offer direct exchanges. If you'd like a different size or color, please return your original item for a refund and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.